Shipping Policy
Shipment processing time
All orders are normally processed within 1-3 business days. *Please note due to COVID related precautions we're experiencing a 3-7 business day processing time on all orders.
Deliveries do not occur on weekends or holidays. If there are any delays in order processing we will contact you via email.
*Please note that many shipping carriers are experiencing delays related to added COVID-19 precautions
Delivery estimates
|
Shipment method |
Estimated delivery time |
|
Free |
4-7 business days* |
|
Standard |
3-5 business days* |
|
Expedited |
1-3 business days* |
|
Priority |
1-2 business days* Due to COVID-19 related delays, we are unable to guarantee next day delivery at this time. Please note that overnight orders will not be delivered on the weekend and need to be placed by 12pm EST in order to be delivered on the next business day. For example, an order placed before 12pm EST on a Friday will not be delivered until the following Monday. |
*Please note that many shipping carriers are experiencing delays related to added COVID-19 precautions.
*Please note that shipping times do not account for order processing times.
Shipment to P.O. boxes or APO/FPO addresses
Shipping to P.O. boxes or APO/FPO addresses is handled by USPS. We cannot offer Expedited or Priority shipping for these orders.
Shipment confirmation and order tracking
You will receive a shipment confirmation and tracking number once your order has been shipped.
Free shipping
Orders over $50.00* shipping to the contiguous United States are eligible for free standard shipping. All other orders are not eligible for free shipping.
*before taxes & after discounts
Customs, duties, and taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.