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Return Policy

All sales are final.

 

We have a 30-day return/refund for an item that is defective. We will initiate a return or exchange upon receipt of photos showing the defect. Please see our Damages section below for more details about what qualifies as a manufacturer defect. If you receive an item and decide that you no longer want to keep it, you are not eligible for a return 


To start a an eligible return/refund, you can contact us at hello@grinchgrotto.com

 

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.